IFAInvest - Privacy Policy

Privacy Policy INVESTMENT FUNDS ACCOUNT PTY LTD (trading as IFAInvest) Effective Date: January 08, 2021

1. Introduction At INVESTMENT FUNDS ACCOUNT PTY LTD (“IFAInvest”, “we”, “us”, “our”), we are committed to protecting your privacy and processing your personal data responsibly and securely. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website https://www.ifainvest.com/ (the “Website”), register for an account, apply for loans, invest in funds, initiate transfers, manage savings, pay bills, or use any of our online banking and financial services (collectively, the “Services”).

We are a global financial technology company headquartered in Berlin, Germany, and we comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 for individuals in the EU/EEA (or where GDPR applies extraterritorially). We also adhere to other applicable data protection laws.

2. Data Controller Controller: INVESTMENT FUNDS ACCOUNT PTY LTD Address: Bundesallee 210, 10719 Berlin, Germany Email: info@ifainvest.com Phone: +49 15511090133

(If we appoint a Data Protection Officer, details will be updated here or provided on request.)

3. Personal Data We Collect We collect:

Personal & Contact Data: Name, email address, phone number, mailing address, date of birth, nationality (provided voluntarily via forms, registration, inquiries, or applications).
Financial & Verification Data: Bank/IBAN details, transaction history, loan/investment application info, source of funds/wealth, KYC/AML documents (e.g., ID/passport copies, proof of address).
Technical & Usage Data: IP address, browser/device type, operating system, pages visited, access times, usage statistics (collected automatically via cookies/tracking technologies—see our Cookie Policy at https://www.ifainvest.com/cookie-policy).
Communication Data: Messages, support tickets, emails, or call notes when you contact us.
Marketing & Preferences: Consent records, opt-in/opt-out choices, newsletter subscriptions.

We do not collect special category data (e.g., health, ethnicity) unless required for legal compliance and with appropriate safeguards.

4. How We Collect Data

Directly from you (e.g., account signup, loan/investment forms, support contacts).
Automatically (cookies, logs, analytics for site improvement and personalization).
From third parties (e.g., payment processors, credit/reference agencies for loan assessments, AML/KYC verification providers—only with your consent or as required by law).

5. Purposes and Legal Bases for Processing We process data for these purposes under GDPR Article 6:

Purpose	Legal Basis	Examples
Provide/manage Services (accounts, investments, loans, transfers, payments)	Performance of a contract (Art. 6(1)(b))	Account setup, transaction processing, loan decisions
Comply with legal/regulatory obligations (AML/KYC, fraud prevention, tax/financial reporting)	Legal obligation (Art. 6(1)(c))	BaFin/other regulator requirements, sanctions screening
Prevent fraud/security risks	Legitimate interests (Art. 6(1)(f))	Monitoring suspicious transactions (balanced against your rights)
Send marketing/newsletters/offers	Consent (Art. 6(1)(a)) or legitimate interests (soft opt-in for existing clients)	Promotional emails (unsubscribe anytime)
Improve Website/Services (analytics, personalization)	Legitimate interests (Art. 6(1)(f))	Usage stats to enhance experience
Respond to inquiries/complaints	Legitimate interests / contract	Customer support

6. Sharing Personal Data We share data with:

Trusted service providers (e.g., hosting, payment processors, KYC/AML tools, analytics partners)—bound by confidentiality and data protection obligations.
Regulators, authorities, or law enforcement (when legally required).
Credit reference agencies (for loan/credit decisions, with consent where needed).

We do not sell personal data or share it for third-party marketing without explicit consent.

7. International Data Transfers Data may be transferred outside the EEA (e.g., to non-adequate countries for service providers). We use safeguards such as EU Standard Contractual Clauses (SCCs) or adequacy decisions. Contact us for copies of safeguards.

8. Data Retention We keep data only as long as necessary:

Account/financial/transaction data: Duration of relationship + up to 10 years (for AML/regulatory purposes).
Marketing data: Until consent withdrawn or objection raised.
Technical logs: Up to 12–24 months. Data is securely deleted/anonymized afterward.

9. Your GDPR Rights You have the right to:

Access your data (Art. 15 GDPR).
Rectify inaccurate data (Art. 16).
Erase data (“right to be forgotten”) where grounds apply (Art. 17).
Restrict processing (Art. 18).
Data portability (Art. 20).
Object to processing based on legitimate interests or marketing (Art. 21).
Withdraw consent anytime (without affecting prior lawfulness).
Lodge a complaint with a supervisory authority (e.g., Berliner Beauftragte für Datenschutz und Informationsfreiheit).

To exercise rights, email info@ifainvest.com with identity verification. We respond within one month (extendable per GDPR).

10. Security We use encryption, access controls, regular audits, and other measures to protect data. No transmission is 100% secure, but we take appropriate steps.

11. Cookies & Tracking We use cookies and similar technologies for functionality, analytics, and personalization. See our Cookie Policy at https://www.ifainvest.com/cookie-policy for details and consent management.

12. Children Services are not for children under 16 (or 18 in some cases). We do not knowingly collect minor data.

13. Changes We may update this Policy. Material changes will be notified via email or Website. Review periodically.

14. Contact For questions/rights requests: Email: info@ifainvest.com Address: Bundesallee 210, 10719 Berlin, Germany Phone: +49 15511090133

Thank you for choosing IFAInvest. We prioritize your data protection.

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